Contact the Academy Team

Reach us by phone, email, or in person. Our support desk answers technical questions about course modules, enrollment, and learning paths during working hours.

Developer workspace with code editor and notebook

Request a live walkthrough of our learning platform

Tell us which module or track you are evaluating, and we will prepare a focused session around that material. We usually reply within one working day to confirm the slot.

Get the next module in your inbox

Each month we send one structured lesson on a specific programming topic, with code examples and a short exercise to try on your own.

Support channels and response times

How to reach the Referenceur Academy team

Email support

Direct questions about course content

Write to info@referenceur-automatique.com for questions about module structure, prerequisites, or technical exercises. Our instructors review each message and reply within two working days.

Phone line

Quick help during office hours

Call +44(0)0860 63763 on weekdays between 09:00 and 17:00 UK time. This line is for urgent issues like account access or payment confirmation, not for deep technical tutoring.

Knowledge base

Self-service answers for common problems

Before contacting us, check the FAQ section on this page. It covers setup steps, certificate delivery, and how to reset your learning progress if you switch devices.

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