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This page explains how Referenceur Digital Academy handles personal information collected through our learning platform, contact forms, and course-related communications. We keep the description plain and specific so you know exactly what data we process and why.
Privacy notes for the academy
Data we collect
When you submit an enquiry through our contact form, we receive your name, email address, phone number, and the message you write. We also collect basic technical data such as browser type, device model, and pages visited, which helps us keep the platform stable and understand which modules are most useful.
How we use your information
Your contact details are used only to respond to your questions about courses, module content, or enrolment steps. Technical data is aggregated for analytics and to improve site performance. We do not sell or rent personal data to third parties, and we do not use it for advertising or marketing purposes.
Cookies and tracking
We use a minimal set of cookies to remember your preferences and to measure anonymous usage patterns. These cookies do not track you across other websites. You can disable cookies in your browser settings, but some parts of the site may then work less smoothly.
Storage and sharing
Information you submit is stored on secure servers managed by our hosting provider. We may share data with processors who help operate the site, such as email delivery services and analytics tools, but only under strict data-processing agreements. We never share data with third parties for their own use.
Your rights
You have the right to request a copy of the personal data we hold about you, ask for corrections, request deletion, or withdraw consent for specific processing. To exercise any of these rights, contact us using the details below. We respond to all verified requests within 30 days.
Contact for privacy requests
For any privacy-related question or request, email info@referenceur-automatique.com or call +44(0)0860 63763. Our postal address is 80 Davis Centers, Stefanstad, TN14 5GD. We will confirm receipt of your request and guide you through the next steps.